Shipping policy
Last Updated: May 2026
Thank you for shopping with LumiRoot.
Order Processing
Orders are typically processed within 1–3 business days after they are placed. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Estimated shipping times are:
- United States: 7–15 business days
- International: 10–20 business days
Please note that shipping times are estimates and may vary due to carrier delays, holidays, weather conditions, or high order volume.
Tracking Your Order
Once your order ships, you will receive a tracking number via email so you can monitor your package's progress.
Incorrect Addresses
Please ensure your shipping address is correct before placing your order. LumiRoot is not responsible for delays or lost packages resulting from incorrect shipping information provided at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.
Questions?
If you have any questions regarding your order or shipping, please contact us at:
Email: support@lumiroot.com
Thank you for choosing LumiRoot.